Frequently Asked Questions

Reach out to us for all questions, complaints and all other logistic related issues you may be experiencing and we would gladly come to your aid. Send us a mail or message through our various contact forums and enjoy swift response to all your questions and complaints.

FREQUENTLY ASKED QUESTIONS

What Is Custom Duty?

Duty is a third party charge to a freight forwarder. Custom duty refers to the tax on goods when they are transported across borders. In simple terms, it is the tax levied on the import and export of goods
What Are Shipping Lines And Terminal Charges?

Shipping lines and terminal charges are service charges levied by the shipping company and the terminal company for services rendered on cargo at the port of destination before arriving at the cosignee. Shipping lines and terminal charges are third party charges to a freight forwarder.
Who Is The Shipper And Cosignee?

The shipper is the supplier who will send the goods from origin while the cosignee is the owner of the goods; who will recieve the goods at the destination.
Why Do I Need The Service Of A Freight Forwarding Agent To Handle My Shipment?

A freight forwarder is a multi-function agent or operator involved in the storage and transportation of goods from point to point on behalf of the freight forwarder. Their service is required since they have a license and even knowledge of the fundamentals to be practiced by transporting cargoes
How Qualified Are Your Staffs?

The staffs of Ecology Logistics are highly qualified, technically experienced and service oriented to take care of your day to day road, air, sea transport movements as well as offer warehousing services.
How Do I Contact Ecology Logistics?

Our support mail as well as other related contact informations are provided at specific areas around the website. You can also navigate to the contact page to get all necessary contact informations and we would be glad to help

Privacy Policy

This Privacy Policy sets forth how Ecology Logistics, may collect information about you during your visit to this website (www.ecologylogistics.com) or other websites, apps, or platforms controlled by Ecology Logistics that direct visitors to this Privacy Policy (collectively, the “Site”), purchase our products and services (collectively, the “Services”), or otherwise communicate or interact with Ecology logistics in person or electronically. Our Privacy Policy describes the information we collect and how that information may be used, disclosed, transferred, retained or otherwise processed. By visiting our Site, purchasing our Services, or by otherwise interacting with us online or offline, you are agreeing to the terms of this Privacy Policy and the legal terms contained on our Site. We also collect information automatically through cookies. A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information that allows a web site to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.